deiseanna gairme in institiúide an AE

Employer Insights Getting the job My husband saw a gap in the market for selling fish in Wicklow and after two years of looking for premises, we finally found one and just went for it! Nicola O'HigginsFishmonger Drive, determination and confidence. It was a tough application process but by using these three qualities I suceeded. Steven KilgannonGarda Trainee I was approached through the University of Limerick by Northern Trust to do an interview for their co-op programme. I was successful in my interview and was offered a chance to do my co-op with them which I gladly accepted. I really enjoyed my co-op and was then offered a chance to come back to Northern Trust upon completion of my final year of college. Jack BarryAnalyst, Transfer Agency I saw the recruitment campaign advertisement on the internet and I applied through www.publicjobs.ie. I got my first telephone interview a few months after, then I was shortlisted for the selection test and passed, from there I went for final interview and medical tests. Rasaq FaladeGarda Reserve My current job was a leap of faith as I switched to the sell side after 18 years on the buy side. It is a challenge to set up a new business line from scratch, but also a learning opportunity. But of course, the first challenge was to convince my new boss and my new company to hire me and provide me with resources to set up inflation trading. Luckily our visions were similar, and I convinced them. I'm happy that we beat our targets three years in a row now. Semin Soher PowerSenior Inflation Trader I took over my fathers business in 2008, the worst possible time for those in the construction business. We originally had a staff of eight men which was cut back to two, we now have four men employed and we can see further prospects for employment in the near future. Fergal FeehelyApprentice Painter Decorator

It was a simple process, I applied through the graduate campaign, attended online information sessions, completed the interview process and received an offer soon after, it was very straight forward.

Fiona O'SullivanChild Protection and Welfare Social Worker

I was working in the Energy Sector for another organisation and recruitment agency contacted me about a role working at Fidelity International. At the time I had never considered working in Financial Services so I had to do quite a bit of research to work out how the role would be different from my current role and how I could address that in an interview. I attended four interviews, with my potential manager, her manager and also with people I would be working with.

There was also a personality questionnaire and an aptitude test. It sounds daunting but everyone was really nice and friendly, it also made me realise that working in Financial Services wasn't going to be all that different from working in the Energy sector! There were more similarities than differences.

Kathryn ReevesLearning and Development Lead I got my first job with St Michael's House through answering an advert in a local newspaper. I attended an interview with a panel of three people and was informed by letter that I had been successful. I was then covering a maternity leave vacancy, when a full time post became available in the unit.  I applies for the position, attended an interview and was successful. Deirdre LavelleCare Assistant

I am currently seconded to the National Project Office as an Acting Grade VIII - Operations Manager. The job itself was advertised both by circular and on the internet.

Application for the job was in the form of detailed application form with career history, educational achievements, reasons why you think you are suitable for the job and then the completion of competencies which are essential to the position.

After shortlisting took place, i was invited for interview. The interview itself was structured in format requiring "live" examples of where I met the competencies required for the job. I was informed by letter of my success at interview.

Frank MorrisonRecruitment Manager Through the CAO I applied for PE teaching in University of Limerick. At the time I had to complete a movement and ability test but I think that has since been removed as part of the requirements. I passed that test and once I acquired the points from the Leaving Cert. I was accepted into the course. Mary JoyceSecondary School Teacher I wasn't all too sure what area of business I wanted to go into, but I knew I wanted to use my language. SAP would have always been at the careers fairs, but I never took any interest as I didn't have any background in IT. However, after uploading my CV to Monster.ie and a couple of phone calls with the recruiter from the company, I figured out that there were many different options for those without IT experience. I went for the interview and was won over by the place. Interviews were never a strong point for me, so I was over the moon to get the call for the second round. I put a lot of work into preparing and it paid off in the end. Laura GlendonMultilingual Software Support SAP I applied for my job when I saw it advertised on the HSE careers in healthcare website and in a Sunday newspaper. I attended an interview where I was interviewed by two speech and language therapy managers and a representative form the HSE Human Resources department. The interview lasted approximately 30 minutes. I received a letter shortly afterwards to let me know that I had been successful in the interview. Lisa KellySpeech and Language I started in the Commission at graduate entry grade. I never intended to stay so long but I found it really interesting. Catherine DaySecretary General I heard about the opportunity from a family member and decided to apply online. The process moved very quickly, and I had an interview weeks after I applied. I was interviewed by a panel of two partners in Northern Trust. The interview went very smoothly there was no pressure at all. I got a call from HR two weeks after my interview to offer me the position. Abbie RiceAssociate Accountant/IFS Apprentice I studied Law and Business and qualified as a Solicitor before joining the Department of Foreign Affairs. Edith DelaneyThird Secretary Desk Officer I originally applied for an electrical apprenticeship with my company and through the years progressed from this to a Quantity Surveyor. Eileen FahertyElectrician / Quantity Surveyor The Public Appointments Service run competitions periodically for the position of Third Secretary. There are various stages involved from submitting an application to sitting psychometric tests and attending an assessment centre before the interview stages begin. I would be recommend anyone interested to sign up job alerts on www.publicjobs.ie. Shane SargeantDepartment of Foreign Affairs

Each year from December to February, Air Corps cadetships are advertised on National TV and the National Newspapers. Applications for this can be found online or by applying to the Defence Force competitions section.

I applied by sending for an application form and filling it in. The applications are generally due in at the end of Febuaury (the online applications are more popular now). Within one month of applying, I received a letter inviting me for fitness testing at Baldonnel. Details for the fitness test can be found in the Cadetship booklet, which is available online/career days/Defence Force competition section.

On passing my fitness test I was invited to attend a preliminary interview. This was with 3 air corps personnel and took place in Baldonnel also. This was a competency based interview, details of which is in the cadetship booklet. I was successful in the preliminary  interview and was then invited to attend for Apptitude testing. This took a full day, and involved a number of apptitude tests including numerical tests, mechanical reasoning and verbal reasoning.

I was notified that I was successful in the apptitude tests and was called to the final interview stage. This includes a final interview, hand-eye co-ordination tests and a psychological evaluation. This also takes a full day and took place in PARC Aviation, Swords, Co.Dublin. It is from this stage that the final Air Corps candidates are chosen.

I was chosen in my year to be one of four cadets to be taken in. (Classes have normally between 5-10 people) I was notified on the day the CAO offers came out of my success in the process and I accepted my place. I was then called for a Medical evaluation at the end of August and started my training at the end of September.

Oisin McGrathLieutenant - Pilot - Air Corp Written interview unavailable... Mary McCaugheyHead of Communications Main challenges Working in a fast-paced environment can also be challenging at times. It is an environment that demands high productivity at high standards.  Laura FinneganProcess Development Engineer Balancing all departments’ priorities. Sara Hickey Assistant Trading Manager Shift work! This can be difficult especially when you have a family, the shifts are 12 hours long which is a long time to be away from home, and because of the nature of the work sometimes you get called out just when you’re getting set to go home.

Sometimes its difficult and challenging to remain compassionate and courteous when you respond to tragic situations that may overwhelm you, such as a drunk driver who has crashed and killed somebody and is now abusing you while you treat his/her injuries.

As the work of a Paramedic and Advanced Paramedic is very dynamic it can be hard to keep up your studies while trying to balance everything else, learning ‘just enough’ is never good enough as the more you learn the more the patient you treat will benefit. Keith HayesAmbulance / Paramedic The main challenge is to meet demanding targets, both financially and time wise, with multiple competing projects often involving the same few personnel. Jonathan PugsleyEnergy Manager Management of a training process in a busy environment (how to find the time to upskills people when the production plan shows no time!) Mark MeehanSTEM Learning Head Given the economic difficulties of the past few years I would say that the main challenge in working in financial services is gaining the customers trust. Clients are now more careful and in many cases very cautious about dealing with financial services providers.

However in many ways this can be looked upon as a positive as it give us a chance to showcase our knowledge and capabilities and sell ourselves to the customer and thus building up relationships. Kevin MoranInsurance Administrator Generally, library members and researchers can keep you on your toes, each new day brings a new array of requests. Its also important, as librarians that we keep up to date on library policies which affect the day to day running of the library.

While our internet facility has sophisticated software to block unwelcome sites, its always important to make sure nothing escapes our attention, by reporting it immediately to I.T. Jonathan SmythLibrary Assistant Sometimes we get demanding guests in. However, due to our training I am well able to deal with all sorts of guests and any challenges thrown at me. Kate WalshBeauty Therapist As with any job in a very regulated industry such as pharmaceuticals, the admin and paperwork can be quite heavy. But this is necessary to ensure the highest quality products are delivered to our patients and customers. Gillian MorganManufacturing Process Specialist Keeping abreast of all the changes is a major challenge. There are so many bright people all working away on their topics and changing the game so often that it is essential to keep abreast of your peers work. Go on holidays for two weeks and it could take another week just to catch up with everything. The technical challenges I experience here are often involved with the intricacies of minor details in operating systems, networking protocols or programming. Staying on top of the game involves continually keeping track of what are the trends and technologies outside the corporation too. e.g. subscribing to blogs to stay informed of trends in the processor industry. Jason RuaneComputer Programmer Debugging code- your own mistakes are always the hardest to spot… but then again that’s a necessary part of any job in Software Development! Claire PurcellSoftware Engineer Marketing - keeping up to date on trends and interesting content.
Sales - meeting sales targets and working with key customers to communicate USPs.
Business Development - sales leads. Fiona UyemaChef

Waiting lists for services and supports for example, play therapy, mental health services etc.

Fiona O'SullivanChild Protection and Welfare Social Worker Every day presents different challenges, some more challenging than others. For example Barrack Guard presents its own challenges, patrolling , monitoring and remaining alert for the duration of your duty. Everyday in my office job there are different challenges which also have to be met. Louise Mc DonaldPrivate (Line) Funnily enough I don’t like doing paperwork, in fact I rather despise it! Oz IlbrahmiManufacturing Specialist Time management & Self accountability Barry McEnteeChartered Physiotherapist Main Challenges include:

• Getting things done on time
• Change Management People Management 
• Keeping the recruitment process efficient. 
• Remaining within budget, lowering costs. 
• Ensuring the I.T. system is suitable to the needs of the National Project Office. 
• Working across multiple teams when required. 
• Identifying key performance indicators and adhering to them.

Frank MorrisonRecruitment Manager The main challenges are: - the ever tightening quotas - the increasing costs of running vessels. - finding crew - Departmental constraints Alan O'NeillFisherman The main challenges are dealing with diversity and mixed ability in the classroom, inclusion of all pupils in all activities and maintaining safety and high levels of participation in PE. Mary JoyceSecondary School Teacher Managing my time during the school day is the biggest challenge. For example, timing practical work to be finished before the pupils have to be off to their next class is always a challenge! Cian O'MahonyScience Teacher Typical day No day is ever the same in Intel as the challenges we face are constantly changing. Essentially my day-to-day role is to sustain a manufacturing process which allows equipment to operate in a safe and effective manner, while producing top of class, defect free products.

A typical day begins with arriving on site in Leixlip at 6:30am and heading into the cleanroom for shift passdown. Production in Intel is carried out in a super clean environment, which means that employees have to wear what we call bunny suits in order to maintain a certain level of cleanliness, which is 10,000 times cleaner than an operating theatre. Passdown involves both engineers and technicians and is where any issues and progress over the last 12 hours is discussed.

It is the role of the engineer to lead this passdown and ensure that tool operations and plans can continue as they had for the previous 12 hours. This is vital to maintain the status of excellence which is required to allow 24 by 7 manufacturing succeed in Intel.

At 8:30 am there is a second passdown meeting again led by the shift engineer. This meeting involves tool owners, Equipment engineers, team leaders and other people who are vital in running a manufacturing process. Here the tool plans for any maintenance or experiments and the goals for the day are decided amongst the team. It is the shift engineer’s role to decide on the priority of these tasks and communicate them to the team of technicians who operate the machines.

Throughout the day the engineer takes responsibility for ensuring these plans are completed and communicating the advancement of plans to team leaders and tool owners.

Another major part of everyday operations is monitoring and maintain a low defect performance. This involves monitoring inline defect data to ensure tools are consistently producing the best standard products.

Training is also a huge part of my day in Intel. As a new hire in the company I typically have classes to attend, Web based training to complete and spend time with experienced engineers in order to develop my skill set for the job. Rebecca TigheProcess Engineer The best thing about the job is there is no typical day. This was probably the biggest draw for me to the job. I love the unpredictable nature of it and that we can get called to any incident at any time.

Some days when it is extremely busy I find we are very reactive due to the high volume of calls. Other days when it is a bit quieter we can be more proactive and we can get out and prevent incidents from happening before they unfold. Peter CliffordProbationer Garda Normally I have meetings and presentations throughout the day with my team where we work through analysis and draw conclusions from the data that is provided. I will then reply to any emails in between these meetings. Denise HarringtonSupply Chain Analyst A typical day would start with planning the day’s work ahead for all labour and sub-contractors on site and ensuring that they have the required material and tools to carry out their work.

Next would be to check up on correspondence/ e-mails which must be attended to.

Generally then I would review information that is required to keep progress going on site which would entail requesting or giving information to the design team.

Depending on the size of the project that you are on you could have to attend meetings every day or less frequently depending on scale of project.

Having the required information and research done for each meeting is vital. Creating and maintaining progress reports also falls under my role which is important to keep the project team up to speed on where the project is at any given time.

Each day you would have to allocate time to plan ahead where you would look 2 weeks ahead and beyond. Aidan MaherSite Manager - Grad Entry The department I work in is called Partner Service Delivery. We are there to support the SAP partners through their lifecycle with as a SAP PartnerEdge Partner, through various difference services, from the recruitment of partners to registering their deals and providing general helpline support where and when it's needed. Our partners are based all over the world, so we have 6 different office locations globally to support them, with Galway being the main one. As you can imagine, there's a lot of diversity between the different regions we support. With this, it is important for our team to understand the cultural differences of each. You learn so much every day about the different partners and how their needs may vary from another. Laura GlendonMultilingual Software Support SAP

As I am the Fire Safety Marshall in my unit my first task is to do fire safety checks, check fire alarm, make sure all exits are clear etc.

Our service users start arriving a about 9am and we greet them and read communication books from home. Some of our service users prefer to have a drink on arrival and we get this for them while others like to wait till break time. Our service users need assistance with personal care and this is usually done after break and after lunch.

The most important part of our work is supporting our service users to access the community, so most days we go out between 11am and 1pm. We visit a variety of places such as local shops, park, coffee shops, trips on the DART, swimming pool, shopping centres etc. Twice a week they go out for lunch and the other days we have lunch in the unit, We also carry out physiotherapy programmes, do cookery, art, relaxation and sensory work.

Part of the afternoon is devoted to writing communication books, daily reports and any paper work that needs to be done. Another aspect of my job is administering medication to the service users, to do this I received training in the safe administeration of medication from my organisation. The most rewarding part of my day is to see the service users happy and enyoying themselves

Deirdre LavelleCare Assistant Start @ 6:30 milking, feeding calves, checking cattle & complete all feeding & routine tasks by 11.

Non routine work varies with the seasons & is completed each day between 11am & 4pm.

The current spring tasks include calving cows, ploughing, slurry & fertiliser application, fencing & straw bedding cattle.

Updating the paperwork end of the business also takes quiet a while.

The evening routine replicates the morning routine & is completed between 4-6pm. Denis ReidyFarmer - Dairy There isn't really a typical day! If I'm in the middle of a production, this normally lasts for 6 weeks (if it's a new show) and there will be two rehearsal sessions, in a rehearsal room, with piano, for 4 weeks. Then there's what's called a Sitzprobe (German for Seated rehearsal) where the orchestra and the singers meet for the first time, and go through the opera from start to finish (the singers are usually seated, and there's no acting and no costumes).

Then for the final two weeks there are a series of rehearsals for the different departments to get stuff ready for opening night-Stage and Orchestra for the conductor to iron out any musical issues, and some Tech rehearsals where the lighting/costume/set departments can run things and check how they look, and finally Dress rehearsals where everything is run together in anticipation of opening night. There's a lot that goes into making opera run smoothly!

If I'm not in rehearsals for an opera I may be preparing roles or concert programmes, usually it will take up to a year of practicing a big opera role for it to be comfortable to sing, a bit like an athlete preparing for a big race, you need to do a little bit each day for a long time for the muscles in your body to become strong and develop the muscle memory for each piece. Of course you can (and often have to) work on a few different pieces at once, and things almost always overlap, so the skill of learning how to pace yourself is really important. You're very much responsible for your own preparation. Sharon CartyOpera Singer There are three engineers aboard here, we each do two watches in the engine room in 24 hrs, my watch starts at 12 then I finish at 4, so each watch is four hours long! Along with helping on deck when fishing and looking after refrigeration for the fish! Brendan CavanaghShips Engineer My role is very varied, ranging from working with the Board and advising the executive leaders, to helping people leaders with resources, people challenges, recruitment and retention. I am very focused on Talent / Development / Inclusion and diversity and lastly in any HR role there is always routine work to be done in reviewing reports, updates and so on. Timing wise it can be pressurised when the unexpected crops up! We try to plan in advance as much as possible, but you also have to expect the unexpected. Oonagh KellyHead of HR There is no such thing as a typical day in a life of a Guard. Each day is different as we are faced with different tasks, meet different people and given different responsibilities. Some days are very busy, while other are more relaxed. It’s a varied job and definitely not a boring one. Emilia GilroyGarda

The first thing I do when I go onto the ward is to look at the drugs the nurses have ordered from pharmacy. The nurses will have ordered drugs for new patients and this is one way of spotting any potential problems early on e.g. drug not stocked by the hospital, wrong dose or strength etc. If anything strange does show up I go to those patients first and address the problem.

The next thing on the list is to go and talk to all the new patients and get a list of all the medicines they were on before admission. Most of the time this is relatively straightforward (and quite enjoyable as most of the patients like to have a bit of a chat) but there are occasions when it still isn't clear, even after speaking to the GP, the patient and the community pharmacist.

The list I obtain is compared to the drugs prescribed by the doctor. If the lists don't match I first of all look to see if there is an explanation and if not then let the medical/nursing staff know. Sometimes a patient won't be on a drug that they really should be taking according to their medical history or vice versa and I will highlight this as well.

Once the new admissions are sorted out I try to go round all the other patients and check that the drugs they are prescribed are suitable. I'll also answer any questions they have regarding their medicines and pass anything I'm unable to answer on to the medical/nursing staff. How busy I am depends on how many new patients there are and whether or not they have complicated drug histories. I have other non-clinical commitments which need to be fitted in as well.

Rachel BerryPharmacist

My current caseload has a mix of both children and adults, all of whom have a diagnosis of intellectual disability. At the moment I spend about 3 days a week working in a school for children with a dual diagnosis of intellectual disability and autism. Here I work closely with the teachers and special needs assistants in looking at the children's sensory needs as well as working on other skills e.g. handwriting, computer work, play development.

The rest of the week I work with adults that attend St. Michael's House services. A lot of the time is taken up with assessment and ordering of equipment e.g. wheelchairs, hoists. I would often see the service user within their day service but might sometimes see them at home. Assessment of the home environment and recommendations for adaptations are another key aspect of the job.

As part of my job I work very closely with other professions e.g. Physiotherapy, Speech & Language Therapy, Psychology etc. Team Meetings are a regular event whereby all the members of the team come together to discuss progress.

Tomas FlanaganOccupational Therapist A typical day could involve many different processes, including production of hardware, some programming, inspection of finished parts and paperwork. Owen HughesManufacturing Technician Each machine is unique if there are parts that need customised, I create them on solid-works and then I send them to be machined. I also go out onto the factory floor and check the machines to see if there are elements/parts that need changed. Kevin O'HaganDesign Engineer A typical day would start with me checking emails for any urgent items and addressing those first. We deal with a lot of our international offices so invariably when I arrive into work there are emails from our US offices.

I would then plan my day out, action any items which need to be actioned and perhaps visit a client or insurer later in the day. Karl CurranAssociate Director During semester time, a typical day revolves around teaching. I teach a variety of subjects. Planning and preparation for lessons takes a lot of time and effort. Preparing assessments and exams require a lot of time and effort, too. In between lessons, I conduct research (gathering data, interviewing people, writing papers).

This involves a lot of deadline pressure, but it is a really interesting aspect of the job. It feels great when a piece of research that you have created is published and read by other people. Academics often travel a lot because research is usually carried out within large international networks and present their work at international conferences. I travel outside Ireland about once a month on average. Trips I have taken have been as short as one day or as long as three months, depending on the project. Dr. Patrick CadwellLecturer

A typical day is not necessarily typical at Sea, a whole range of different tasks need to be undertaken depending on the plan of the day and patrol requirements.

From being responsible for a Navigational Watch to being in charge of a gunnery shoot or leading a boarding party on a fisheries boarding... these are only some of the tasks a Posted Officer at sea is required to do on a daily basis.   Also you are in charge of a division, on my last ship I was responsible for 23 people spread over four divisions Seaman’s, Comm’s, Cooks, and Supplies.

Ashore now I am in Charge of a Potential NCO’s Course. This is a six month career course where there are 39 students, who on completion of the six months will be promoted from Able rank to Leading Hand Rank.

David FlemingSub Lieutenant - Navy A typical day would involve preparing any variations that are due on a project. Most construction projects are fast moving and clients require costs turned around in a quick manner so this is always our focus.

I would then work on any weekly reports due such as labour spends reports or project cost projections. This would involve working with Project Managers and Contracts Mangers to get the various elements of information required to produce the report.

As with all construction professionals a lot of time is spent answering emails on various cost queries from clients, PQS and our Accounts and Purchasing. If a project is coming to an end a large amount of time will be spent preparing the Final Account and agreeing it with the relevant parties. It is always good to close off a project and get the final account signed, particularly on a large or lengthy project. Eileen FahertyElectrician / Quantity Surveyor The working day starts at 8 o'clock. Like most jobs I would start by checking my email. The company which I work for builds Servers. No two customer orders are ever really the same so there is a lot of variation in the product. Trouble-shooting any manufacturing engineering problems that arise with the unique orders as they arise is what my department works on when required.

In my working life I have generally considerable contact with sister plants in the US. I would attend a number of meetings and conference calls on a daily basis. One of the main objectives is to send a product through the manufacturing floor as smoothly as possible.

To do this all the different aspects of manufacturing must be addressed. People, parts, equipment, training, skills, communiaction etc. New products are constantly being released to the marketplace. Getting the factory ready to take on the production of a new product is also within my role as a manufacturing engineer.

This is where travel would enter into my job. I would visit sister plants who may be introducing the product earlier than us and I would learn everything about it then. I would asses all requirements and would be responsible for making sure from a manufacturing engineering aspect my site was ready to start producing by a certain date. No two plants are the same either so it's never just a matter of copying what was done on another site. Lynsey GarganManufacturing Engineer Further training... Yes, I am undertaking level 8 Business Studies with Dublin Business School. Mary Jo SheridanTourism Manager - Dublinia I'm planning to undertake a coaching qualification Kathryn ReevesLearning and Development Lead I would like to when I find the time! Fergal FeehelyApprentice Painter Decorator Even after PhD level, there are still lots of opportunities to learn. We have lots of personal and professional development courses that are offered by the university to help us work better or be better (learn new teaching, research or administrative skills, take care of our mental health, work better with others, etc.) I take about one short course a year. Dr. Patrick CadwellLecturer 1. IT training 2. Languages Fergal DonnellyEuropean Commission I always try to keep my knowledge current by constantly doing a variety of courses such as those on languages or IT. It’s very important to keep life- long learning going all the time. Kevin KearyParliamentary Assistant Ongoing training is common and encouraged in my job, there is a large emphasis placed on things such as customer interaction and complaint handling. I have always taken part in this in the past and fully intend to do so in the future.

Continuous Professional Development is also highly important and I try to do as much as possible each year, obviously meeting my required target but sometimes exceeding the target if there are other particular courses that take my interest.

As regards education I have registered for the Professional Certificate in General Insurance for QFA’s exam due to take place in January 2016. Kevin MoranInsurance Administrator I have partaken in a number of training programmes since taking on my current job including Performance Management, Conflict resolution, Lead Auditing, Internal auditing among others.

I am currently studying a Masters in Pharmaceutical Technology in Trinity College Dublin. Fergus O'ConnellQuality Officer I will definitely be undertaking further training, what this looks like however is unclear at this moment in time. Shane O'SheaSuperValu Regional Support Manager

Yes, it is very important to continue with upskilling throughout your career. In the last few years I have started to learn and use new-found skills based aroung lean six sigma principles.

Throughout my career I have been fortunate to take a number of specialised training courses that have benfitted both the company and I.

Energy Management Pumping systems, Time Management, Intensive French, Health and Safety, Remote Emergency Care, Lean Six Sigma (Green and Black Belt), to name only a few.

I would like to go on to do an MBA in the future when kids leave home and I have more time available to study.

Jonathan PugsleyEnergy Manager Plan to possibly look at project management. Madonna DalyBusiness Manager Absolutely I am open to any courses which will improve my performance and effectiveness within the organisation. Steven KilgannonGarda Trainee Most definitely. It’s important to upskill yourself at every opportunity, even if you’re happy with your current role. It can be a challenge at times, as day-to-day work can get in the way and you can end up putting training to the bottom of the priority list. For this, I set reminders in my calendar do something small every week to up-skill myself. Laura GlendonMultilingual Software Support SAP

Further training as part of my job as a Civil Engineer, nothing specific planned at the moment.

Further Education..... as much as I enjoy my job as an Engineer, I still have not ruled out Teaching. I am still considering doing Secondary School Teaching. As a qualified Civil Engineer, if I do a one year course in Teacher Training (H.Dip.ED), I will then be able to teach Maths and Applied Maths in School. Its worth remembering that!  

After four years in a course, its good to know you're not tied to the career, but you will always have the profession!  Engineering is a degree in problem solving. Getting a job in Engineering, Research, Teaching, Accounting, Management - its all possible.

Maria O'NeillCivil Engineer I decided to pursue the Chartered Tax Adviser (CTA) qualification on joining Deloitte. I had undertaken some lectures with the Irish Tax Institute as part of my Masters in Smurfit and found them to be extremely well organised and professional. I knew that I would have excellent support pursuing my tax qualification.
Deloitte have really supported me in pursuing the CTA qualification. They offered me paid study leave for my exams and in house training sessions which made the experience of sitting my first set of exams as stress free as possible. Anna Holohan Tax Manager Yes it’s always necessary to keep up to date with best practice in special education. I have completed a Cert. in Dyslexia which is DES (Department of Education and Science) approved. In the future I intend to study for a Masters degree. I also read books and publications on special education and teaching methodology. Paul GalvanResource Teacher Yes I plan to go back this year and finish off my engineering exams for the class one engineer. Brendan CavanaghShips Engineer As part of the job there a lot of job specific courses that can be completed during your trade . I have completed mobile tower assembly, boom and scissor lift driving, confined space training, occupational first aid, abrasive wheel training. I hope to follow up at the end of my trade and do engineering. Mark MaguireApprentice Electrician I had no teaching experience before going on the JET Programme so I took an online TEFL course while I was over there. I also continued to study Japanese and took the Japanese Language Proficiency Test while I was there. Edel CarletonJET Coordinator - Japanese Embassy I have done a number of different courses for my job. I did a Filleting Course one year ago. I also did a Forklift Course two years ago and I've have done two HACCP (Hazard Analysis and Critical Control Points) Courses in the past few years. Brendan WhiteFish Filleter Advice if considering this job You need to work with people in the industry as knowledge is everything  - where to buy, who from, when etc. Health and safety courses and a pleasant manner and drive are also important. Nicola O'HigginsFishmonger Take the time to get your head around the subjects. Sometimes it can be tempting to just learn off methods and exam questions to get a good degree but at the end of the day that won’t help you in industry. You may find then that you’re back at square one having to learn how to code for yourself when there’s no examples to copy and paste, and no friendly classmate to give you their code. The best thing I do for my own learning in college is take the time to really understand what’s going on in assignments and exam questions, because once you get it using it becomes so much easier. Claire PurcellSoftware Engineer Be open to new possibilities – I never dreamed in secondary school that I would like Biochemistry so you never know what you might like until you try! Patricia ClearySenior Systems Verification & Validation Scientist The best bit of advice I could give anyone thinking about going into dairy farming is to go out and get experience first hand on a farm. This way you will know if you enjoy it and have a passion to do it first hand. If you do then studying agriculture in school and then onto an ag college is a great foundation to get the required knowledge you will need in the future. Bryan DanielsFarmer - Dairy It can be challenging, but very rewarding. Choose subjects and coursework carefully. Owen HughesManufacturing Technician

Communication and team skills are probably the most important aspect overlooked.

In energy management, it is not I that saves the energy, but often it is folks on the ground using the equipment.

It is the energy managers job to educate by communication, the importance of doing the right things, savings then come as a result.

Jonathan PugsleyEnergy Manager While I find my career extremely rewarding there are some aspects of it that I hadn't been prepared for. It's a very harsh industry and you need to have thick skin. You could go to 10 auditions and get a no before you get a yes and this process can be quite draining. For that reason it requires not only extreme dedication but also a lot of passion as without the love for dance sometimes it could all seem too much.

I would say to anyone hoping to dance professionally to get into as many technical dance classes as they can now as they'll help you greatly in your training. Pay attention in business studies as soon you'll be promoting yourself as a business be it as a teacher, choreographer or performer. Confidence is key in this career and while that is individual to each person, in general, the more experience and knowledge you have the more confident you're going to be so watch videos, read books and most importantly go to see performances to get a feel for what's involved. Megan McEvoyDancer

Get some experience working with both children and the elderly and feel comfortable working with both. Throughout college you will take part in clinical placements where you will be required to work with various age groups.

Work hard in school and achieve good Leaving Cert. results in order to get the necessary points for entry into the course.

Research the career thoroughly and arrange to speak with a speech and language therapist to discuss the job further.

Think about the personal characteristics mentioned below that are important for the job and think about whether you possess these characteristics

Lisa KellySpeech and Language Be prepared for responsibility and the rewards and problems that come with responsibility. It is very important to be comfortable making decisions and living with them. While it is impossible to be right all of the time the majority of decisions you make have to be correct. Michael BohaneQA Manager Read a lot – it’s a great way to find new ways to express ideas. Write a lot, even if just for yourself, so that you get used to communicating your ideas on paper. Develop your time management skills – that is crucial when working in an area that has very tight deadlines. Learn more languages – it’s very helpful to have an insight into how people express themselves in different languages. Karen O'FlahertyScience Communicator Its very specialised so one would really have to do Mechnical Engineering or a Transport Operations/Transport Management degree course. Foreign languages would be extremely useful. Ciaran MacSamhrainEngineer - Transport Infrastructure Ireland It is important to be a hard-worker, confident, have a "thick skin" and to be ready to push yourself and learn as much as you can as a trainee solicitor. The process of obtaining a traineeship is very competitive and results and your "CV" matters in this respect to be selected but often in the early years as a trainee the most important thing is to show ambition and drive and an ability to get the job done despite obstacles and pressures.

It is also important, as in every walk of life, to show compassion and form personal bonds with colleagues and clients. I believe that people work their best and reach their potential when encouraged in a friendly and positive environment. Niamh CacciatoSolicitor Research the exams and the career progression through accountancy and see if this is something you can see yourself in long term.  Ross McKeoghMusgrave Retail Graduate Programme I would advise them to ensure they enjoy working with young people. If possible try to get some teaching experience; I started out as a substitute teacher before applying for my H Dip in Education. Paul GalvanResource Teacher The advise that I would give to someone considering this job is to do their Leaving Cert and do the Transition year as this would give an opportunity to get some job experience or do some voluntary work within the community.

Do a Level 5 FETAC health related course. The skills and qualities that are needed to do this type of work are a real sense of caring for other people, communication skills, listening skills, be able to take and give constructive criticism without causing or taking offence, patience a willing to give your best effort to your work. Lydia PeppardCare Assistant It needs to be something that you really love to do. When you have to train during winter it can be difficult so you have to be mentally strong. Ian McKinleyRugby Player It can take time to get to know people with learning disabilities, patience and good listen skills are very important. Deirdre LavelleCare Assistant Ideally, try and get a job in the industry for a summer, or get a bit of experience before you go into it. You have to be happy with working outside, and doing physical work. If you are not prepared to work hard or are looking for a soft job, don't go into Landscaping. Design is very sexy at the moment, everyone wants to be a designer, a Landscape Designer. It's different on the ground, you have to be out there on sites in all weather and you have to make sure projects are managed well and you're able to muck in with everyone else. Biology is most important for anyone going into Horticulture or Landscaping as it covers propagation and helps with the identification of plant names, species and families through the universal use of Latin. Chemistry is also helpful as the use of various chemicals is a constant in horticulture. The chemical content and dangers of fertilizers, herbicides and insecticides in use in Amenity Horticulture needs to be understood anyone going into this business. Geography would be a relevant subject as well. Also, the simple things like having a full, clean driving licence, which can make you a lot more employable if you are trying for a job with a Landscape Conractor. This indicates that you are more mobile and can also drive a company van if needed. Be sure you're happy with the outdoor life. Having taken a Horticulture course will give you an advantage. However, it's possible to take a job first and study later, e.g. in IT Blanchardstown it is possible to study at night. I think you cannot beat doing the Diploma Course in the National Botanic Gardens because it is a good practical course which also covers all the theory and is invaluable for gaining plant knowledge. Paul DowlingHorticulturist

• You will need a genuine interest in people, ie good customer skills.
• You must have good communication skills and a knowledge and liking of books.
• Organising and putting yourself forward for projects is something you will need to do.
• Enthusiasm is essential.

Jonathan SmythLibrary Assistant Get making as soon as possible. Do plenty of classes with a range of different teachers. Find your unique style and product. Get as much relevant feedback as possible and use it to the best of your ability. Make a business plan and amend and change it regularly. Get into shows and exhibitions and build up a cv. Glenn LucasWoodturner The lifestyle The job allows me to work regular hours. I rarely work unsocialable hours, which means that I can spend time with my family and friends. I'm out working in the fresh air on most days, which makes for a healthy lifestyle although the work can be physically demanding at times but it helps to keep you reasonably fit as well. Being my own boss, I can take holidays at times that suit me and my family. This occupation has given me security and a reasonably good living. I would say that it's relatively good compared to most jobs. It has given me the opportunity to persue a kind of lifestyle which suits my temperament and outlook. I enjoy owning my own business and setting my own goals in life. Paul DowlingHorticulturist I believe it does, my manager always promotes a healthy work-life balance and helps with managing workload and expectations. Ross McKeoghMusgrave Retail Graduate Programme My job allows for great flexibility so that I have a degree of control over my time. I am able to manage my work-life balance effectively as a result. My role has increased in responsibility since joining in 2016, which is very rewarding. Michael McDermottAssociate Director, International Corporate Banking Yes it does. ESA is a family friendly organization. There are many perks such as home leave, generous paternity and child benefits. Also the wages are very good so we can have a comfortable life. Neil MurreyAerothermodynamics and Propulsion Design Engineer Written interview unavailable... Mary McCaugheyHead of Communications One of the undisputed benifits of primary teaching are the hours! It allows you spend a lot of time with family.Without wishing to sound sexist it is an ideal job for somebody with small children as your hours and holidays coincide with theirs.It is also a secure job and has a very attractive pension.The downside is it doesn't have great progression opportunities especially in small schools. Deirdre SayersPrimary School Teacher Yes, definitely. The flexible working hours in BD allow me to start my job early and finish early. This is really valuable to me as it allows me to spend more time in the evening with my 14-month-old child. In BD, we are always encouraged to continue learning new skills which is very important for the R&D medical device industry. Xiaona HouProduct Engineer Being self-employed comes with its advantages as well as disadvantages. As my own boss I can choose the type of work I want to do as well as deciding which days I need free for holidays which is a privilege not many have. Not one of my days is exactly the same so I'm constantly on my feet and adapting. The instability can sometimes be stressful as at certain times during the year there might not be much work and you're never quite sure when your next contract will be.

For this reason it's always necessary to plan ahead and if I know that I'm heading into a quiet spell I need to reign in my spending for a while. Being self-employed as a dancer means that I often travel for work which provides amazing opportunities to see the world while getting paid. This can cause some problems with renting apartments however as there's no point paying rent for somewhere while living and working in a different country.

On the upside some contracts come with accommodation provided (e.g. cruise jobs) which means it's not something you need to think about or pay for. To summarise, being self-employed is a lot of responsibility but the lifestyle is very rewarding. Megan McEvoyDancer Yes, because of the fact that I am into sport, teaching allows me the time to ensure I can attend training sessions and games all the time. In relation to progression there is always plenty of areas that you can explore from a background in education. It is a very secure job. However, It would be impossible for me at the moment to buy a house in Dublin on my salary. Brian CadiganPrimary School Teacher

My current job as a Senior Quality Officer affords me the ability to enjoy a reasonably high standard of living. I earn a good wage which allows me to live in a nice area, pay my mortgage, run my car etc while still leaving enough financial freedom to enjoy a nice social life and other activities. That said I'm not off on several holidays a year by any means. One a year is good going but with financial discipline, money can be put aside for it.

My job is reasonably flexible around my lifestyle as I no longer work shift. As a QA analyst (the job I held before I became a senior QA Officer) I was on four and three shift rotations. In such a role you're taking over from the previous shift and handing over to the next so the hours you are present on site are strictly controlled. On day shift as a senior QA officer if for some reason I need to leave a few minutes early on a given day I can come in early (with managements approval of course). I should mention that shift work can be very difficult at times and nobody I've ever met has had an easy time with it (especially night shifts).

My current role involves no shift work which is great for meeting up with friends and family. All said I have a good quality of life. Owing to the demands of my job for meeting my own deadlines and those of the people who report to me, it can be hard to switch off after work. Frequently I find myself thinking over issues from work while at home. As one rises in levels through a company I'm sure this becomes a more frequent thing and possibly even a necessary one at times.

Fergus O'ConnellQuality Officer Aviva offers a great work/ life balance. They understand the importance of family life and wellbeing of their employees. Within Aviva there is a number of communities and wellbeing events also that you can benefit from. Jenny DonnellyAsset Manager My job is very demanding whilst I'm present but generally I only need to be there for the standard 9 to 5, Monday to Friday. There is also flexibility when required due to a good relationship with my manager and his recognition of my commitment generally. Ciaran MacSamhrainEngineer - Transport Infrastructure Ireland I love working for AIB as I’ve got a good work life balance and lifestyle although with Covid it was a challenge but I’ve always worked hard and its not always perfect but I suppose having worked globally in a number of industries and also been in many situations it’s the one organisation that has enabled me to cultivate and maintain authentic connections inside and outside of work: along with coaching studying and pursing volunteer work, and other interests and where the people really do make the difference. Sabrina StauntonDesign & Strategy Development Manager AIB My profession is a “caring” profession – I am involved in protecting people’s health at work. I guess that’s one of the reasons I chose it. It certainly has been very good to me on the earning front. And while it has taken a few years to save up for life’s “luxuries”, I am certainly in a very healthy position to take great vacations, have a nice house and spend a significant portion of my earnings on my hobby. Dave McDonaldAstronomer This job allows a wide range of leisure activities as my set working hours are 9-5 Monday to Friday, so this allows hobbies and leisure activities in the evenings and at weekends. The job provides a good salary which increases each year with increments. It is also possible to get a permanent secure job. After working for a set number of years there is the possibility of progressing from basic grade to senior therapist if a job becomes available. There is also the possibility of becoming a Speech and Language Therapy manager and taking on a management role. Another benefit is 27 days annual leave per year. Lisa KellySpeech and Language Yes, right now I’m focused on learning and progressing my career and thankfully that is encouraged in my job and industry. Job security and work-life balance are also valued. And there are opportunities to travel and meet colleagues from across the global organization. Gillian MorganManufacturing Process Specialist

Where I live is very important to me as I love out door activities, working in Letrim is pretty much ideal for all I want to.

I have to say that being an Energy Manager/Plant Optimisation Engineer allows me more freedom than certain other career choices would have. For example I am lucky to be able to solve problems that will allow other employees to make a better contribution, not only to the business but also for themselves.

I have a good work balance in that I am in the office and out about roughly 50/50 split and its never boring as different opportunities come my way all the time.

Jonathan PugsleyEnergy Manager

While ashore, yes there are very little restrictions on my lifestyle. I am married and play both hurling and football for my local GAA Club Barryroe so therefore I enjoy a good work life balance.

However, while on my Sea Rotation (which ended just over two weeks ago) this obviously becomes more difficult. Being at Sea and away from home for four week periods makes any lifestyle difficult for myself and of course my family. But that’s the career I chose.

David FlemingSub Lieutenant - Navy

My job allows me to have a good work life balance, it's a 9-5 day job with good terms of employment.

There is good flexibility for working around personal commitments. There are many opportunities across Finance and lots that allow you to progress to senior decision making roles or in sectors that you have a personal interest in. Job security has remained strong even in recession times.

Madonna DalyBusiness Manager Yes, I usually work a five day week, times can be flexible when required. Hugh Heraghty Fish Farm Manager Whats cool

Anything with a bit of adrenalin attached is cool. Whether it is boarding a trawler in very bad weather, a gunnery shoot, exercising ships gunners. Approaching a port with a large concentration of traffic, anything that is challenging really.

Also the opportunity to travel the world, though my career to date I have been lucky enough to have been to many different places, from Singapore to L.A. Argentina, Hong Kong, India and Egypt.

David FlemingSub Lieutenant - Navy I get to work with people from the full Musgrave network. Denise HarringtonSupply Chain Analyst I get to work on unique and interesting problems in an area I have a strong interest in. Getting to work on engaging machine learning problems means that I never get bored Catherine AhearnData Scientist The work I do is really diverse and there are constantly new projects and challenges so you are always learning and developing. What most appeals to me though is working with people- interacting with colleagues and clients on a regular basis, meeting different people from different backgrounds, industries, etc. You will typically never encounter the same two scenarios in tax; there are always different facts involved, different organisations and different desired outcomes. I like that the work is so varied. Sinead LewSenior Tax Manager The rewards of helping students to learn, and developing a positive relationship with them is definitely cool. The feeling that you are making a difference to their education and experience of school is also rewarding. Another cool part of the job is the long holidays! Paul GalvanResource Teacher The thing I regard as the 'coolest' with Intel is, although all engineers within Intel have a full workload each day, Intel encourage a good work/life balance. There is a flexibility within Intel that allows its employees to effectively balance their working and personal lives. Deborah CaffreyElectronic Engineer My favourite thing about the job is helping others. There truly is nothing like the feeling that you've done something to make someone elses life just a little better. Emilia GilroyGarda My favourite thing about my job is the opportunity it gives me to work with talented people from all over the world. Academic conferences can be held anywhere, so I have travelled to the US, Russia, the Caribbean, and all over Europe for work! Nuala CaffreyResearch Fellow in Computational Physics

Before I worked for an Investment company, I thought that investing was something that only wealthy people did, I didn't realise that it's possible for everyone. When I first started in the role, I had a project where I had to help non experts in the organisation learn more about investment and I ended up learning so much for myself! It's a great feeling being able to understand the basics of investment and know that you have the confidence to manage your own money for your future.

Yes definitely, my role allows me to help others to learn and develop and that is really rewarding, when people tell you that you helped them realise something that is going to help them in their life or career it's really satisfying. One of things I most enjoy about my current role is getting to work with people all over the world, it was brilliant when I got to travel and see people in person in some of our offices in India, Germany, Luxembourg for example.

Kathryn ReevesLearning and Development Lead It’s very interesting because no two days are the same so that’s good. You get a sense that you’re representing your own country and also you have the opportunity to develop a broader outlook on the world.

You also gain friendships with people from all over Europe that all have interesting things to say and as a result, have a very active social life. You’re never stuck for too long behind your desk either. Kevin KearyParliamentary Assistant The variety (two days are rarely the same) and the fact that I can control how my career develops. You are given a lot of freedom by the university to research what is most interesting to you, and this can change over time. I think the opportunities for international travel with a stable Irish base are great as well. Dr. Patrick CadwellLecturer Written interview unavailable... Mary McCaugheyHead of Communications The product I am working on at the minute. It enables you to control your heating from anywhere in the world, brilliant. The travelling also helps. Liam McCaulR&D Engineer I love the variety the job offers. It sounds like a cliché but no two days are the same. I also like the satisfaction of knowing I am helping people.

People sometimes see the Gardaí as disciplinarians but in a lot of situations we help people who are very emotional and vulnerable such as victims of crime. Peter CliffordProbationer Garda

I spend much of my time building and controlling some seriously powerful computers, way beyond what PCs are capable of. I get to work with hardware sometimes worth upwards of a million euro. I get to work as part of a team that are producing stuff worth literally billions of euro.

I get to hang out with some of the world's most techy geeks; eg. having lunch with an astrophysicist, a plasma physicist and an ex-systems administrator for the world's most powerful supercomputer (not all at the same time though :-). I sometimes go on expensive business trips to the US or middle-East; and naturally get to spend some holiday time there too.

Jason RuaneComputer Programmer Responding to Emergency calls is pretty ‘cool’, all the action and the excitement. This can get your adrenaline going, having to think on your feet and getting to use your skills, medications and equipment.

Driving on blue lights and sirens is pretty ‘cool’ too. Although most of the time when you arrive at the scene of an incident, things are bad. However, there are still ‘cool’ times such as delivering a baby in the back of the Ambulance or a car at the side of the road, that can be magic.

It’s a great feeling when you learn new skills or administer new drugs and you can see the patient improving immediately. Keith HayesAmbulance / Paramedic The holidays!! My colleague says “the education of our future generations”!!, that too, of course. Mary JoyceSecondary School Teacher What I really like about my job is the whole essence of being able to serve my community and gaining their trust. Rasaq FaladeGarda Reserve

I don’t know about cool, but there is a buzz – even after 25 plus years in the profession – when you do something that changes someone’s viewpoint on health and safety and they start to do things the right way in order to protect themselves.

There’s loads of cool stuff with astronomy. I’ve been fortunate enough to do some work with RTÉ – both live and recorded. I even got to do a film review on the Moon landings. As well as meeting the RTÉ folks like Dave Fanning and Derek Mooney, it’s great to communicate the message that astronomy is interesting, fun and very accessible to everyone.

The coolest astronomy thing, though, has to be having an asteroid bearing my name. With all my achievements, one very kind colleague put my name forward to the International Astronomical Union and they named asteroid number 21782 after me. So asteroid Davemcdonald will be whizzing around the solar system for a few billion years after I’m well gone. Now that’s cool!

Dave McDonaldAstronomer The coolest thing is working with such a fantastic, hard-working, enthusiastic, energetic and intelligent team. We are a small company, based in Ireland and we are performing truly world-class research which will have a significant positive impact on the bottom line of many of the major pharmaceutical companies who we list as our customers.

Another cool thing is the nature of the work we do constantly changes in that we are always working on new projects with new customers which keep us challenged and excited. Brian KellyScience Entrepreneur Not so cool I definitely don’t like getting up at 5.30 on cold winter mornings and commuting to work. Peter CliffordProbationer Garda Time management! It is a busy job and I don't always have time to do as good a job as I want to on some tasks because other things are more important or urgent. For example, sometimes you want to spend more time working on a piece of research but you can't because you need to respect a deadline given to you by a publisher. Dr. Patrick CadwellLecturer Budget control. In the pharmaceutical industry the financial aspect of running the dept is very important and all spend has to be controlled.  Budget compliance is reviewed monthly with the finance group and this can be quite tiring having to justify spend to non-science people whose sole focus is bottom line (which they need to be of course). Michael BohaneQA Manager The challenges mentioned above: too much work sometimes, having to multitask a lot and still needing to prove myself to others, many times because of my age and sex. Michaela MusilovaMission Control Space Services Every job can have its frustrating side. It can be difficult to get twenty eight different countries to move in the one direction and to agree on how to do things. You tend to need a lot of patience and persuasion. It’s such a big institution it can feel a bit impersonal but you could get that in any job. Catherine DaySecretary General The time away from home is definitely an endurance. It can be hard at times to be away especially if something has happened at home or even missing a family event. But that being said, If it is something very important or an emergency of some kind, relief’s will be made available and time off granted David FlemingSub Lieutenant - Navy At present nothing, outside the college it's the level of respect towards the organisation in recent times. Steven KilgannonGarda Trainee Some aspects of the job can be quite mundane e.g. checking drug orders but at the end of the day the ward needs the drugs and it is an essential service. Rachel BerryPharmacist There is a lot of very menial physical work that I don't enjoy but can' t be gotten away from  i.e. mucking out, sweeping, care of pasture and riding surfaces etc. Luke DreaEvent Rider Getting called in some weekends isn't always fun but you get recognised for it and so at the end of the day its not that bad and it doesn't happen too often Kerrie HoranEngineer - Process I wouldn't say there's anything I don't like, however things can get extremely busy at times which can sometimes be daunting, but there's always someone there willing to give a hand. Abbie RiceAssociate Accountant/IFS Apprentice People management. I hate it, it's one of the things that I despise doing, but it's a key part of the job, something I have to do and it's something I'm not good at, i'ts not my natural instinct. Rory Fitzpatrick CEO of the National Space Centre The hours are quite long and you’re also not close to your family. Kevin KearyParliamentary Assistant People complaining about the free food! Laura GlendonMultilingual Software Support SAP Doing my VAT returns! Glenn LucasWoodturner Written interview unavailable... Mary McCaugheyHead of Communications I really don’t like going to a scene that involves casualties or serious injuries. I don’t like bringing bad news to a family. It can be very upsetting for a number of days. Nan Hu Garda

Sometimes the cases are difficult and take longer than expected but it is important that enough time is given to complicated matters.

Diego GallagherSenior Solicitor Repetition, so that would be opening and locking the building, completing daily cash sheets, it can become boring. Mary Jo SheridanTourism Manager - Dublinia

Grievance & Disciplinary issues, both staff and guest. It’s never easy dealing with someone who isn’t happy.

It awful having to pull a staff member aside and tell them they’ve done something wrong. Mostly everyone tries hard – telling someone it’s not working out is never easy! Laura DevlinHR Manager - Hotel